We all need them in our home: doors. However, the options are many. Sliding doors, block doors or pivoting doors. In a country style, modern or with a steel look. Plenty of choice! Peeters Interieur BV specialises in these interior doors and with sister organisation Adooré, where about 15 dealers do their shopping, they are based in Belgium. Customers quickly expect a flawless quotation when they make an enquiry for interior doors. With the traditional method the dealers worked with, namely a simple questionnaire, this was not always the case. Mistakes crept in easily and that really had to change….
When an organization in your own industry recommends a solution, it is a powerful tool. This also turned out to be the case in this case. Eribel Solid has been using Merkato Essentials to configure window frames for some time. On the advice of this organization, Peeters Interieurs BV started looking at the CPQing Solutions website. After a clear demo that exactly matched the needs of Peeters Interieurs, it was clear within a week that we would take on this project together.
The ultimate goal is of course that the dealers themselves can configure and quote doors for their customers error-free and easily. Merkato Essentials makes this possible using a dynamic questionnaire. Based on the desired specifications, dealers put together their own doors. These can be ordered at the touch of a button! Fast, error-free and simple. This increases the level of professionalism towards the customer. However, Merkato Essentials adds some extras on top of that. The project catalog functionality makes it easier to quickly order multiple doors. And the images used make it very clear to the dealer what they are configuring.
Ultimately, Merkato Essentials delivers the speed, simplicity and professionalism to increase satisfaction for both dealers and customers. And that opens new doors for the future!